FAQs

Here are a few of the frequently asked questions. Your feedback is greatly encouraged to provide you with the best customer experience. If you have any questions, please send us an

 email at hello@buzzcoss.com

 

1. Where do you ship from?
2.  We ship from our manufacturing factory or Surat (Gujarat) warehouse. So, please expect your items to be shipped separately (if you order more than one item), as different factories specialize in other manufacturing areas.

 

1. Is COD (Cash on Delivery) available?
2. Yes.

 

1. How long will it take for my items to arrive?
2. It will usually take 3-6 business days for all orders to arrive. Shipping times vary from product to product based on demand and shipping location.

 

1. Is shipping FREE?
2. Yes, Shipping is FREE all over India.

 

1.  Do you provide a refund or return if I face any issues with the product?
   
   A. Yes, we have our simple 5-day Return & Refund Policy.

 

1. How long will it take to receive a tracking number?
2. It will usually take up to 24 hours.

 

1. Where is your company located?
2. Surat, Gujrat, India.

  

1. Will I receive a confirmation number when I place my order?
2. Yes, all customers will receive confirmation after placing their orders (NOTE: Please get in touch with us if you don't receive one within 12 hours) 

 

1. Who can I contact if I have a problem with my order?
2. All inquiries can be forwarded to hello@buzzcoss.com

 

1. How can I pay?
2. We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also do cash on delivery for maximum locations.

 

1. Is Checkout on this site safe and secure?
2. You can be sure that all purchases here are safe and secure. 

 

1. How do I cancel my order?
2. In the event you wish to cancel your order, please email us your order number at hello@buzzcoss.com 
3. (NOTE:  Contact us within 12 hours if you wish to cancel your order)